Terms of service

These terms apply to the Vavr apps and website provided by R92 Corporation ("we"). A school, childcare provider or transport operator that subscribes to Vavr does so under its own agreement with us, which takes precedence over these terms for that organization.

Who may use Vavr

Vavr is for adults: parents and guardians invited by a school, and staff given access by their organization. Children may not have accounts. You must keep your sign-in details to yourself and tell your school if you think someone else has used your account.

Using Vavr properly

• Record only true information, and only handovers that really happened.
• Don't try to reach records you weren't given access to, or interfere with the service.
• Staff use Vavr under their organization's policies; the organization decides who may collect a child.

Community rules for messages and lost and found

Everyone accepts these rules in the app before they first write a message or post an item.

• Be respectful. No bullying, harassment, threats, hate or discrimination.
• Nothing sexual, violent or illegal, and nothing that puts a child at risk.
• Share photos and files only about school matters. Do not post photos of other people's children without their parents' permission.
• No advertising, spam or chain messages.
• Your school (and Vavr) can read these conversations, can hide messages that break these rules, and may suspend accounts.
• If something worries you, report it: tap the message (or item) and choose Report. For an emergency, call the school or 911.

Reports go to the school's leaders and to us, and we review them promptly. You can block another parent or a colleague; parents cannot block their child's school, and report instead. We remove content and suspend accounts that break these rules, and we report content that endangers a child to the authorities.

Your school's records

Records of children, pickups, drop-offs and bus rides belong to the school or provider that made them. We keep and delete them as the school instructs and as our privacy policy describes.

The service

We work to keep Vavr available and accurate, and the door tablet and staff phones keep recording without a connection. Vavr supports your school's procedures; it does not replace staff judgement at the moment of handover. To the extent the law allows, the apps are provided "as is" for parents and guardians, at no charge.

Ending use

You can delete your account at any time. A school can remove your access. We may suspend accounts used to break these terms or the law.

Changes and contact

We will post changes here and update the date above. Questions: hello@vavr.us.